Yes. All of our hair is 100% raw, unprocessed, and free of chemicals, fillers, or synthetic fibers. The cuticles are fully intact and aligned for a natural look and long-lasting quality.

With proper care, our raw hair can last 3–5 years. Longevity may vary based on the collection, how often the hair is worn, and how it is maintained.

Yes. Our raw hair can be dyed, bleached, toned, or colored. Results may vary depending on the collection and the original color of the hair. We strongly recommend all chemical services be done by a licensed professional.

Care routines may vary by collection and texture. In general, we recommend sulfate-free shampoo, regular deep conditioning, minimal heat use, and proper storage when not in use.

Processing and shipping times may vary depending on the collection and product availability. Orders are typically processed within 2–3 business days, with tracking information provided once shipped out.

No. All sales are final. Due to the nature of raw hair products, we do not accept returns or exchanges under any circumstances. Please review product details carefully before placing your order.